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Update Technical Issue at Level 95   Technical Issues

Started Oct-18 by PTG (anotherPTG); 1934 views.
PTG (anotherPTG)

From: PTG (anotherPTG)

Oct-18

Update Problem?

I am on Level 95 at 4334/7600.

I have just completed "The Brave Little Ship" task with the Lighthouse Keeper and when I tap on complete I am thrown out of the game!

This has happened several times!

I can get back into the game at the stage BEFORE I need to complete but the problem comes back

HELP!!!!!!!

SharpEye1

From: SharpEye1

Oct-18

Hmmm......If the lighthouse keeper tasks are complete, Pinfeathers sends you to Hansel.  I think you need to uninstall and reinstall!

Shylo (shylo2425)

From: Shylo (shylo2425)

Oct-18

I'm having problems in Trina's. Need to get my earned key and when I click on "Complete" the game closes. Tried 5 times and gave up.

I've written to Elephant, but you might have the right idea - uninstall/reinstall.

Good luck to PTGfour_leaf_clover

Shylo

PTG (anotherPTG)

From: PTG (anotherPTG)

Oct-18

Thanks! I have sent off a request to BFG Support.

Carrah (Playmegal)

From: Carrah (Playmegal)

Oct-18

I am having the exact same problem too! I tried uninstall/reinstall. This did not work. Also I cannot get the pumpkin table in the new Halloween 2 room. I brought it but it will not appear.

In reply toRe: msg 3
Suenamie5

From: Suenamie5

Oct-18

My 2nd game is doing the same thing Shylo is experiencing!  i have tried to complete the same Trina quest about 6 times just around the beginning of Level 94 and the whole game shuts down.  Thank God I didn't lose anything in the process (only lost the zoom zone I did immediately before it shuts down).  Wonder when they'll be introducing the Halloween room HOS and items to trapgrinning?

Happy gaming everyone,

Sue

PTG (anotherPTG)

From: PTG (anotherPTG)

Oct-19

You people on this Forum are a marvel!

It is comforting to know that I am not alone - being driven made by a "fault"

I have also sent a ticket off to BFG and received a very courteous reply:


"Thank you for taking the time to let us know what you're seeing in your game.  Hopefully, a future update will help make your experience a smoother one."

I hope things wok out for us all in the near future!

Shylo (shylo2425)

From: Shylo (shylo2425)

Oct-19

Hi Carrah,

Having same issue with the new room table. Never does show up. Hmmm!! I believe Elephant Games has a lot of fixing to do. Thanks for sharing! wink

I am having the same problem.  On level 95 at 4334 and can’t go any further. The game closes out completely when I tap to complete. 

PTG (anotherPTG)

From: PTG (anotherPTG)

Oct-19

I've taken the liberty of passing your message onto the BFG team

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