Jenifer (Zarknorph)

The Midnight Castle Forum On Delphi

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A forum devoted to the FTP game Midnight Castle. All formats and platforms. Find Friends, learn tips and tricks, read strategy guides, ask for help or just kick back in Fletcher's Tea Room and dodge the odd explosion.

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Zendesk/BF Satisfaction Survey   Technical Issues

Started Jan-21 by susiewastaken (susietaken); 264 views.

After multiple back and forth emails with a csr from Big Fish, I ignored her last repeat reply.   

So, yesterday, I got the email to "rate my satisfaction". 

I completed it, with comment and hit UPDATE.    It appears saved, but it is not in my sent emails. 

Weird or not?

Should I copy the link and my comments and send it as a new trouble ticket to BF?

Elephant will eventually help my game; I just want to be sure someone (higher-up than the rep assigned to me now) reads my comments.