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New Computer- MC won't open   Technical Issues

Started Jul-31 by TLB2 (nvrsdiwsgd); 8372 views.
In reply toRe: msg 47
TLB2 (nvrsdiwsgd)

From: TLB2 (nvrsdiwsgd)

Sep-21

Have sent support email to both Big Fish and Elephant Games. Someone posted a new email ending in .am for EG. Haven't heard anything from them.

Big Fish did respond with the normal protocol to try, which I have already done.

So, still hanging in there on my old laptop to play. **sigh**

In reply toRe: msg 49
TLB2 (nvrsdiwsgd)

From: TLB2 (nvrsdiwsgd)

Sep-27

Never did hear anything from elephant games.

But have gotten a couple from Big Fish. Last one today, was the same about being aware of the problem and working on a resolution. disappointed

AEGram

From: AEGram

Sep-28

I haven't resorted to trying Big Fish just yet, but the issue of none of the new items from the most recent content not showing to friends on my wish list is still pending. It was supposedly escalated to a senior team member, but they've been really busy and haven't had time to get to my ticket yet. sigh.

Mii2

From: Mii2

Sep-28

I think it’s Adobe Flash player and Shockwave player no longer being supported.  It is end of life message, when I try to download them. I guess that’s the end for my game. I wonder how everyone else can still play?

In reply toRe: msg 52
TLB2 (nvrsdiwsgd)

From: TLB2 (nvrsdiwsgd)

Sep-28

I can still play on my old laptop. It's just a couple years old, but didn't really like it, so husband got me a new one.

So I continue to play on that one, glitches and all..

AEGram

I don't understand that. Most times even if a new player doesn't have the item it would show as red, wouldn't it? Is this happening to multiple friends? No one has ever said anything to me about not being able to see the item.

kayoaks

From: kayoaks

Sep-29

I got a new computer the end of august running window 11 I have not been able to open MC I have had several email with big fish with no help I cannot count how many times I have deleted and reinstalled the game I really enjoyed MC now I can't play   I can buy new games download them and play without problems 

TLB2 (nvrsdiwsgd)

From: TLB2 (nvrsdiwsgd)

Sep-29

Same problem others are having.

I haven't tried any other games. MC is just about the only one I play.

I sure hope they get this fixed!!

kayoaks

From: kayoaks

Sep-30

I can't tell you how many times I have contacted them. I have purchased other games and was able to download and play them with no problems. so, I don't understand the problem with mc.  if you hear from them with an answer, please let me know    thanks Kay Oaks

AEGram

From: AEGram

Sep-30

TLB2  said:

AEGram I don't understand that. Most times even if a new player doesn't have the item it would show as red, wouldn't it? Is this happening to multiple friends? No one has ever said anything to me about not being able to see the item.

All I know is that I have 4 baby games on a laptop and AEGram game on my desktop PC.

I've put three items from the new content on my wish list and the list appears completely blank on two of those baby games. I didn't take the time to log into the other 2 because it seemed rather useless.

I can't imagine it would show on others' games, though.

And, regarding no one else saying anything about not being able to see the item........how would you or they know? If you had previous items also on your list, they would see those items and assume you merely chose to not ask for 4 items. ....If you put all new items on your list, it would appear empty to them (they wouldn't be able to turn over your card), and they'd merely think you had taken down your list for awhile.

TLB2 (nvrsdiwsgd)

From: TLB2 (nvrsdiwsgd)

Sep-30

ok, that makes sense that you can't see it on your own baby games. Didn't think of that.

If you want, send me an invite from one of the problem games, I can report back to you what is on your wish list. Send me a PM if you prefer.

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