1719 messages in 52 discussions
Latest 12:59 PM by Tammy27 (DoubleMsMom)
Latest Aug-14 by GrandpaJim
Latest 3:22 PM by Jenny MC (cbtx) (cbtx1)
Latest 2:49 PM by TJ (StarBlazes)
7528 messages in 484 discussions
Latest 2:18 PM by Bryttney123
Latest Aug-23 by Jk64
Latest Aug-13 by Cajaco
Latest 12:38 AM by dustyretired
Latest Sep-17 by Zenzalei
Latest Sep-17 by Debbie (Debbie1845)
Latest Sep-16 by NorryUK SantaFairy (Norry6)
Latest Sep-13 by TLB2 (nvrsdiwsgd)
Latest Sep-12 by dustyretired
631 messages in 62 discussions
Latest 3:25 PM by Diannef130
4727 messages in 392 discussions
Latest Sep-2 by Jenifer (Zarknorph)
Latest Aug-2 by Jenifer (Zarknorph)
Latest 1:01 PM by BernDover2
Latest 5:52 AM by Mariahzammit
Latest Sep-17 by loopykaren
Latest Sep-17 by Shylo (shylo2425)
Latest Sep-17 by mdpetdoc
Latest Sep-16 by TJ (StarBlazes)
Latest Sep-14 by Marcia68
Latest Sep-14 by Joan56
Latest Sep-13 by a1168892
Latest Sep-11 by SharpEye1
3416 messages in 175 discussions
Latest 3/19/19 by Jenifer (Zarknorph)
Latest Sep-13 by sinbad (iOS) / (sinbadLL57)
Latest Sep-12 by Tammy27 (DoubleMsMom)
59436 messages in 18 discussions
Latest 2:50 PM by PTG (anotherPTG)
Latest 12:16 PM by TinyFaerie
Latest Sep-17 by LvlSlgr
5855 messages in 19 discussions
Latest Sep-14 by PTG (anotherPTG)
5056 messages in 528 discussions
Latest 1:20 PM by SharpEye1
Latest 11:50 AM by Veebee (veebee43)
Latest 2:12 AM by Jenny MC (cbtx) (cbtx1)
Latest Sep-14 by RosieBVT
Latest Sep-14 by Katijay (Katijay46)
875 messages in 11 discussions
Latest Aug-26 by MissTupp
Latest 10/27/18 by katiek2
Latest 4/29/18 by chilpep
Latest 12:39 AM by AmaImani
Latest Sep-14 by dustyretired
Latest Sep-13 by Anony* (Anony503923)
Latest Sep-13 by chilpep
90 messages in 1 discussions
Latest Sep-16 by AmaImani
3410 messages in 77 discussions
Latest Apr-23 by Di (amina046)
Latest Sep-17 by oiuoiu321
Latest Sep-16 by LvlSlgr
1321 messages in 79 discussions
Latest Sep-15 by whitebutterfly54 (redbutter54)
Latest Sep-13 by Shylo (shylo2425)
3054 messages in 95 discussions
20321 messages in 1304 discussions
3336 messages in 74 discussionsMore
You are still listed as a friend in my game. Another friend of mine has the same problem. She told me that support said when the WE update comes out it should fix her game. She hasn't been able to play on her IPad since November either. Hope they get your game fixed with this update.
Hi Maggie, I play as Grandma6 and am a friend of yours. Hopefully you will get your game back soon. It must be very frustrating! When your game stopped working, you were taken off my friends list and I thought you had declined me. After reading about your troubles, I found that was not the case. My fingers are crossed that you finally get some good news and can enjoy your game again when the winter event begins. Marilyn
Hi Maggie. You are on my friend list on ios. Still on my list, but showing red. I was just asking about you the other day. Glad you checked in.
If I were you, I'd bug the H out of BFG. Just reply to the last email you got from them and wake them up.
Shouldn't have to wait this long.
I have the same problem. Haven't been able to play since the diamond sale in early November. The other posts about this are on the thread "Blank or Black Game on IOS (ipad) under the Technical issues heading.
I'm still not able to play either and have had absolutely no luck with customer support which is really heartbreaking. Like you I've spent tons of hours and money over the last few years.
I've requested help numerous times and the only response I get is that the devs know about the problem and are working on it. But to wait over a month is just too frustrating and makes me wonder what is going on.
At this point all I can say is I wish all of us luck with this problem.
Hello. I am having the same problem. I’ve sent messages hoping they can fix it. Next time they have an offer to good I will check here to see if there are any issues.
Yes Maggie, I have emailed “them” about 5 times since Oct 31st and have only gotten pacification. You know... we ARE working on it and will credit you with the diamonds free..... well if I never get the game back what good are the free diamonds? I just emailed them again saying that I want to speak with a real live person. I too have played the game since the beginning. Did you go thru the spell where we had to wait for an update for months and months? I quit playing for a couple years when they did that. They now finally have new locations open and now I can’t see them. FRUSTRATED TOTALLY. Anyway sorry you are going thru the same thing as are others. Started a new game on my new iPad Pro but it’s just boring and It is hard to bring myself to buy items when I am only passing time until..
Hope we are ALL up and running soon. Don’t want to miss the Xmas event. Hey my new game is saying the update is the Christmas event but when I start playing the game after I include the update the Christmas room says try next Christmas. ???????? Any word on that?
I had you on my friend list. I have the problem with my game after I foolishly bought the diamonds. I haven’t been able to play my game. Do you have me still on your friend list djd8899? Do you have my ios# by chance? Thank you, Donna Domingo
I still can't play either and I keep trying with customer support but got the same as you. They are working on it. I even contacted Elephant Games and they did answer me back with the uninstall reinstall suggestion. I told them I tried that and everything else but since the games are housed on their servers this kind of problem is something they need to address. I haven't heard back from them. This is just so frustrating. After spending years of hours and way too much money on the game to just be brushed off and forgotten is really hurtful. This is not the Big Fish Customer Support I've known in the past. I even responded to their usual survey email with a "very dissatisfied" and explained why and hoped that would maybe work but it didn't either. I didn't even get a response to it. I don't even know what to think at this point. I'll keep checking back and I hope we are all able to play again.