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Lost Spring Has Arrived    Technical Issues

Started 5/19/20 by Savina (Savina1); 2141 views.

From: Playbelle


Hi Savina,

No worries.  I'm not in the forum every day myself.  Okay, so now we're in a new Castle Challenge.  So look at that final  reward avatar.  At his eye level, there should be a blue circle with circling white arrows on the right side (almost covering his Stage Right eye, or what would be your left eye if you were actually him).

If your game is working correctly, you should be able to tap on that blue circle.  Now you should be able to swipe right or left and see all the past CC reward avatars you haven't earned yet.  You can choose a new one by tapping on the check mark inside the blue circle below the avatar you want instead of "Man With Cane", which is the final reward avatar for the current Castle Challenge.  Note that it is ONLY a final reward avatar that has this option to swap out the reward avatar.

That's how it should be working.

HOWEVER, I'm seeing that there are some reports of people playing on IOS that either cannot change that final avatar this time, or cannot change their mind once they've swapped out the reward (you should be able to change your mind as much as you want until it's time to actually claim the reward, but heads up that you may not be able to change your mind if you're playing on IOS and might get stuck with the first swap-out you select).

Since you know exactly what you want, you don't actually need the warning about the possible "no backsies" on the IOS platform, but I wanted to include that for other readers.

Do let me know if you can't change your final reward avatar at all.  I'm not tech support or in contact with game developers, but I think there are others on the forum who might have a direct line to report the issue.


From: Vixyish


Sorry for resurrecting an old thread but I did a search on my issue and this thread comes up.

I am having the issue on ios mentioned above, where when I change the final reward avatar, I cannot change back to the original one. I sometimes change my mind a bunch of times on those, and scroll through them. Now, after selecting a different one, I can scroll through them again and select a different one, but the original one that goes with this castle challenge is gone.

Does anyone know anything more about this bug? I tried exiting and restarting the game, but nothing changed.

TLB2 (nvrsdiwsgd)

From: TLB2 (nvrsdiwsgd)


Yes. It changed like that at the last castle challenge. Many people lost out on getting that last one because of that. I haven't checked with this one. I should because I'm not planning on finishing this CC.

I will check and update.