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EG restoring my game Here is a link   Technical Issues

Started Oct-19 by datsalotta; 2697 views.
In reply toRe: msg 8

From: datsalotta


Go figure !

Perhaps you are right, it's because it's my file, so I can send to your email??? If you pm me your email, I will definitely send it that way

The only other thing I can think of is if you do or do not have Office365 active on your games

The list took hours to construct. It would be a shame not to be able to help my great MC friends

Let me know


Did you try making the file public or sharing?  I haven't used One Drive for a long time, but I remember there was a way to make a file available to other people.



From: 1isalone


I messaged you about the file as I am unable to open your link. Thank you for sharing this great tool in helping us get back our game. 

In reply toRe: msg 12

From: datsalotta


To all who would like to recover their game:

The link has problems. Appears only I can click on it to work.

 A couple of friends sent me their emails in a pm. They both now have the complete list at level 111 that I sent to EG. YAY! Thankfully both are exceedingly grateful. They can now revise the list according to their own game to get it ready to send to EG. Game recovery in sight.

I’ve been through the hoops to successfully share this list that I laboured over. Sharing it again via email works.

Again I am inviting any / all players who want the list to send me their emails in a pm.

datsalotta help

Wonderful that you are sharing the information that helped you. smiley_cat Glad your game was “restored “ 

I have not been playing, just gifting. kissing_cat


From: SharpEye1


I just wish I could get a ticket submitted to EG!  This was my third or fourth attempt to email them.  This last time, I even used the link here in the forum and it still came back as undeliverable.  Can anyone make sense of what the issue is?  Here's the "message" I received:

This message was created automatically by the mail system (ecelerity).

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

>>> (while not connected): 554 5.4.7 [internal] exceeded max retries without delivery

------ This is a copy of the headers of the original message. ------

Return-Path: <>
X-Authed-Username: YXRhbGJlcnRAYnJvYWRzdHJpcGUubmV0
Authentication-Results:; sender-id=softfail
Authentication-Results:; spf=softfail; sender-id=softfail
Received: from [] ([]
        by (envelope-from <>)
        (ecelerity r(Core: with ESMTP
        id 11/19-24611-86370716; Wed, 20 Oct 2021 15:52:09 -0400
Date: Wed, 20 Oct 2021 15:52:07 -0400 (EDT)
Message-ID: <>
In-Reply-To: <>
References: <>
Subject: Fwd: Lost My MC Game & Progress
MIME-Version: 1.0
Content-Type: multipart/mixed;
...[Message truncated]
View Full Message

From: mdpetdoc


It may be the When I enter it, I get an error message that the site is not secure and it won't load. Do you have a gmail, outlook, or other more international email address that you can use?


From: SharpEye1


My third attempt I had used the Outlook web mail through clicking the EG link and it still sent it from me at Broadstripe because that's my internet provider, as well as my email.  I do not have any other email addresses.


From: mdpetdoc


Would you consider creating a gmail or outlook account? If not, do you have someone who could submit the information for you? I'd be happy to do it since I know I've been able to contact Elephant games on several occasions. 


From: LadyAstra



      E-mail is somewhat out of my depth, but a quick internet search of some parts of that message indicate that your e-mail address is reading as spam, either to EG's e-mail program or something else along the line.  (The sender id=softfail bit is the key).  It's probably the domain that's throwing it off.

     I think mdpetdoc is right; you should probably make an account with Gmail, Outlook, or one of the other big e-mail clients, or else have someone else send the e-mail on your behalf.