Hi,

I got thrown out of MC last night and have not been able to play since.  I was playing the CC but did not get the first frame then on 21st October my game went back to level 1 and I lost everything.  

Dollymixture16

I am sorry to hear that , have you contacted BF Customer Services they may be able to help . 

Hi,  

Thanks. Reading all the posts about the problems I did think about it.  Have stopped playing for the time being.  I have played for about two years and although enjoyed playing until I reached about level 60 had not a clue what I was doing.  When I joined the forum I picked up loads of tips.  Did think about starting another game but did not have the time so being thrown back to level 1 has given me the opportunity.  Just hope we can all play again.

Dollymix 

I have 3 games and can't play any of them because of an update I missed in October but I was in and out and did not see one . 

I did contact CS and basically they told me my laptop was outdated and I needed a new one . There was a CC in September I did download so some time within that 2 month period my laptop became outdated . I think they don't know how to fix this problem 

Arizona, try contacting Elephant Games instead of BF.

I will try Thank You . I went to their contact page but the GAME SUPPORT page was not working so how do I contact them /

Send an email to 

support@elephant-games.com

Thank You , Sorry it took so long to answer .  

HI,

Last time I could play was 2nd November.  Do not mind being thrown back to level 1 but would just like to play.  Have not contacted Elephant Games as know they must be struggling to put things right for higher level players.  Seemed to recall when I first started playing something went wrong and could not log in for over a week.  Keep checking forum to see if anything has changed.  Have looked at other games to play one called Hidden City but not very phone/computer confident and one mentioned sending texts...take it that this is for mobile phones ?  Takes me all my time to answer a call !

Dollymix

Dollymix - Hidden City is for PC too - that's what I play on.

For more info, go to the thread "New games to Play?" under "Welcome" - there is a lot of discussion about that game and others. :)