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A forum devoted to the FTP game Midnight Castle. All formats and platforms. Find Friends, learn tips and tricks, read strategy guides, ask for help or just kick back in Fletcher's Tea Room and dodge the odd explosion.

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PC Friends   Friends

Started 4/17/18 by TinyFaerie; 624466 views.
Robert (amf368)

From: Robert (amf368)

Oct-8

I have what's left of two PC games, Robert and Robert2. Robert crashed and reset to level one. Robert2 still is intact, but I only go in for a few minutes. When things start slowing down I exit  before it can crash. I will not visit the social page on Robert2 till the glitch is fixed.

Ok, I just put in a trouble ticket with Big Fish.  My game is intact, but wonky with closing every time I visit the social page....so haven't touched at all today (Friday)....heck, now it is Saturday!

Will report back when I get a live person helping from BF.

Suenamie5

From: Suenamie5

Oct-9

I really hope that you and everyone having game glitches will get it fixed quickly!!  Since 2014 I have lost games 3 separate times and I always got everything back (from 2 weeks to a month) except my friends. 

Sending good vibes and prayers to you and the others who had it happen heart_eyes

Sue N 

Hi Sue did you get your Achievements and Private Rooms back as well? BF are telling me it's not possible. 

Suenamie5

From: Suenamie5

Oct-11

I got everything back except my friends.  I hope you’re able to get your stuff back too.  The private room came back as the basic room and I had to re choose the decor I wanted.  There’s a lot of lost games this time!

Good luck friend,

Sue N

  • Edited October 11, 2021 7:34 pm  by  Suenamie5
LvlSlgr

From: LvlSlgr

Oct-11

Suenamie5 said:

I got everything back except my friends.

So question - were you one of those people whose game was reset back to Level 1 as if you were starting the game brand new? 

Suenamie5

From: Suenamie5

Oct-11

At first my game was wiped out back to level one with nothing.  Then I started writing emails to both BigFish and Elephant Games.  BF kept saying for me to send screenshots which I didn’t have.  Once I got Elephant Games involved they were able to give me back everything except my friends.  I sent them my friend codes and a description of the levels my games were at.  I got my achievements, my inventory, my avatars etc.

Prayers and fingers crossed for any that are dealing with this mess!

LvlSlgr

From: LvlSlgr

Oct-12

Wow! I'm impressed. Especially with the Achievements.

Suenamie5

From: Suenamie5

Oct-12

I hope everyone gets theirs back!!

sylviaholt31

From: sylviaholt31

Oct-13

Thanks for letting us know, both of your games [PC] are on my friends list. This is where they will stay until you get things sorted. I know you have been a very good friend to a lot of people, including myself. This recent upload has effected a lot of people, and although this could just be me, I have noticed every time their is an upload from BF, there has been a spike in games going wrong. Someone might have already given you this info. E. mail Elephant Games, with your full details of your games, as you have several games, I would be more inclined to mail for each individual game. I'd be concerned that if they see several games on one mail, they may decide to only sort one game out, as I believe EG are extremely overwhelmed with this problem. I lost my game a bit ago, BF, weeks later were still messing about, every time I contacted them, they just kept asking for the same info, over and over again. I think, they no longer have the staff, or the most up to date tech to deal with things quickly, [this is only in my opinion though]. When you do get your games back, like a lot of others on here, should you need any inventory, and I can help you, let me know, and I will do my best to give you that helping hand. Good Luck in getting things back to normal, and stay safe.

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