Early this month, most Facebook employees packed up and readied to work from home as the novel coronavirus spread around the world. Despite a company-wide mandate, however, the social networking giant had not figured out how to conduct its most sensitive work remotely: removing pornography, terrorism, hate speech and other unwanted content from across its site.
The people who do that sensitive work — nearly 15,000 contractors at 20 sites globally -- continued to come to the office until last Monday, when public pressure, internal protests and quarantine measures around the world pushed Facebook to make a drastic move to shutter its moderation offices.
Facebook sent home thousands of human moderators due to the coronavirus. Now the algorithms are in charge.
The social networking giant‘s content moderators were sent home due to the virus, forcing it to rely more on technology to police misinformation in the interim.
By Elizabeth Dwoskin and Nitasha Tiku
March 23, 2020 at 1:41 p.m. EDT