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Problem with account   Account Maintenance

Started Apr-19 by Risa (Risa25); 229 views.
Risa (Risa25)

From: Risa (Risa25)

Apr-19

Hi Gunter, Addressing this to you because you took care of it last time. My friend Ailin3654 is able to access her account but not post or chat. It somehow updated itself on 17 April when she tried to get in at 9:05 pm EDT, and she was still unable to post at 7:22pm yesterday at 7:22pm. Could you look into this please and fix it? We'd much appreciate it! Thanks so much, Risa 25
gunter

From: gunter

Apr-19

Seems the account was closed again, suggest being careful with settings in Preferences?

In reply toRe: msg 2
Risa (Risa25)

From: Risa (Risa25)

Apr-19

It was closed? That's odd am pretty sure she's trying to get in twice now. Would it be possible for you to re-open it? Thanks!!
gunter

From: gunter

Apr-19

If she still has problems suggest logging in at https://forums.delphiforums.com/myforums. She can email service@delphiforums.com if that doesn't help.

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