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I see this happening. Anything different since the last time it worked with your card, same exact name on the card, same address?
Also check with the issuer to see why they're rejecting the charge.
I see you updated the card number, but not the expiration date. Should it have changed?
Subscription expiration for delphi is Friday, sep 1, 2023 on the Account status page
Card expiration date is jan, 2027 which is on the billing information page
I reset it to try charging again with the same card information. We will see what happens. Make sure the listed street address and zip code agree with your bank's records. A difference in those can cause a card to be rejected by the bank.
I have just deleted all the info for my card and put in the card details again.
I removed Unit in my address and just put in the unit number, though I wonder if that would make a difference?
Could you pls tell me what payee name would come up on my account so I can talk to my bank about it?
I do use this card with this address all the time on other things.
thanks so much for your help !!
In checking the street address on a credit (or debit) card charge, the number is what is checked. If you put Unit in front of the number, and the bank started the address with the number, it probably would not match. Let's see what happens in the morning when we try to charge again,