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Trying to make a payment for a $15 offer   Billing - Plus/Extra

Started Nov-29 by dianne01880; 952 views.
dianne01880

From: dianne01880

Nov-29

Hi, my name is Dianne Young…. I just had a pop up with an offer to get to get a year of the Extra Delphi for $15.00 …. For one year…. After that it would go to $19 0r ? $19.95
a year….. I filled out the form and put in my credit card info ( two ) times, but… they would not accept my payment and said it was (( Invalid )) I think. ??
Can someone help me ……? Do I owe money at this time to keep my membership valid ? I just want to be ad free and have a membership in good standing…. Thank you for any help that you can give to me , Dianne Young
WaltHowe
Staff

From: WaltHowe

Nov-29

See my reply by email.

dianne01880

From: dianne01880

Nov-29

Walt, as of right now, I have not
received an email to me from you...
I have been having computer
issues ?? So, I do not know if it is
more issues with my computer or
if you have not had the time to
send the email yet ? Dianne Young
WaltHowe
Staff

From: WaltHowe

Nov-29

Your CC expiration is out of date.

dianne01880

From: dianne01880

Nov-29

By CC do you mean my credit card ?
If that is what you mean...My newest one has an expiration
date of 11/26..... where can I fix this
without having everyone see my
information? Dianne
I have had this same card since 1986,
WaltHowe
Staff

From: WaltHowe

Nov-29

Go to your Accounts page and update the card. 

dianne01880

From: dianne01880

Nov-29

Mr Howe.... I am so sorry to keep bothering you..... I went and updated
my credit card information. I cannot
remember or figure out the which type of Membership I was on before my credit card had expired... was I originally, a Delphi Extra Annual Membership or just a basic ?
I promise, not to bother you anymore
today.... Thank you for your help.
Sincerely,
Dianne Young
gunter

From: gunter

Nov-29

You were  on DelphiExtra,  DelphiBasic is free, no charges.

https://www.delphiforums.com/plans.ptt

WaltHowe
Staff

From: WaltHowe

Nov-29

I started up your Extra membership again, and the charge is now pending.

dianne01880

From: dianne01880

Nov-30

Walt.... you will need to forgive me,
I had a heavy wooden sign fall on my
face a few days ago and it not only
left me all brused.... but, my head is
a little bit foggy.... what did you mean
by "the charge is now pending"?
(Once again, I am sorry ) Dianne
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